Yucaipa & Redlands Water Contamination Notice: How to Protect Your Drinking Water

20% off reverse osmosis systems
for residents impacted by the recent water quality alert

What is the contamination notice that western heights Water company sent out?

If you live in Yucaipa or the western edge of Redlands, you may have recently received a notice from Western Heights Water Company (copy of notice below) about elevated levels of hexavalent chromium (also called chromium-6) in your drinking water. The levels detected were slightly above California’s newly revised maximum limit—but for many homeowners, especially those with children or elderly family members, even a small overage can feel unsettling.

As your local plumbing company, we’re here to explain what this means and how you can take simple steps to protect your household with effective water filtration.

What Is Hexavalent Chromium?

Hexavalent chromium is a toxic chemical used in industrial processes and found naturally in some rock formations. Long-term exposure to elevated levels—especially through drinking water—has been linked to health concerns in multiple studies.

The Western Heights Water Company reported that one of their wells tested just slightly over the new state limit. They are actively working to resolve the issue, but in the meantime, many families are looking for added peace of mind.

For homeowners looking for a simple, reliable solution, we recommend installing a reverse osmosis (RO) system. These under-sink units remove harmful contaminants like:

  • Hexavalent chromium

  • Lead

  • Arsenic

  • Chlorine

  • Nitrates

  • Pesticide residue

  • Bad taste and odor

They’re widely used by households throughout Southern California and are one of the most effective filtration options available today.

At Lasting Legacy Plumbing, Heating & Air, we believe in doing right by our community. That means helping you stay informed, offering real solutions, and making sure your home has safe, great-tasting water year-round.

western heights service area

Frequently Asked Questions About RO Systems

Yes—RO systems are specifically rated to remove hexavalent chromium, making them one of the most reliable options for homes in the affected service area.

Most homeowners choose an under-sink RO system for drinking and cooking water. However, we do offer whole-house water treatment options as well.

Your water will taste noticeably cleaner, and pressure changes are minimal with a properly installed system.

Serving Our Neighbors in Yucaipa & Redlands

We proudly serve Yucaipa, Redlands, Calimesa, Mentone, and surrounding Inland Empire areas—and right now, we’re offering 20% off all reverse osmosis systems for residents impacted by the recent water quality alert. We encourage you to get in touch with Western Heights Water District with questions, concerns & updates!

Learn more about whole water filtration & water softener systems for additional treatment? 

This article is for informational purposes only and is not intended to diagnose or make safety determinations about your water supply. For official updates, please refer to Western Heights Water Company or visit westernheightswater.org.

If western heights water company is you provider, you should have received this letter in the mail:

Western Heights water contamination notice letter 2025 page 1
Western Heights water contamination notice letter 2025 page 2
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